Delivery
Customers from the EU
All ordered and available products will be shipped the following working day. In case the ordered product has run out, we will ship it after refilling our stock [you will not have to wait for the available products - such will be shipped immediately]. Of course you may wish to suspend shipment until we have completed all the products you ordered.
With the Poland's accession to the European Union (1 May 2004), conventional custom law improved the delivery process to the EU countries.
Companies
For all orders from EU countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Germany, Greece, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Portugal, Slovakia, Slovenia, Spain, Sweden, The Netherlands and United Kingdom, all we need is a confirmed VAT/turnover tax identification number. You will become invoice with zero VAT value. No more arduous customs clearance, just an invoice!
Private customers
You will get our products delivered directly to your address (in such case, the assortment purchased shall be taxed with 23% VAT according to the Polish rate).
Our offer is ex-works to be retrieved at our depot centre in Swadzim/Poznan, Poland. When finalizing order, the customer chooses payment and delivery type. Please select the suitable option in the online questionnaire:
If you wish to trust us the consignment of orders you will be informed as to its cost in advance. Should you not accept it, you have the right to cancel your order. Though the choice of delivery type depends on the size and weight of the shipment ordered, we always choose in the very favour of our customers.
We do not charge any additional fees - you pay only for the goods and their transport. In case the customer refuses to accept the shipped product(s) without claiming a substantial reason, the goods will be transported back to our depot, and the purchaser will be charged with all costs of preparing the shipment and transportation.
Customers from outside of the EU:
All ordered and available products will be shipped the following working day. In case the ordered product has run out, we will ship it after refilling our stock (you will not have to wait for the available products - such will be shipped immediately). Of course you may wish to suspend shipment until we have completed all the products you ordered.
The ordered goods undergo your country's clearance and tax regulations. Because of the high cost of export procedures, orders from abroad (out of the EU) must exceed 500 EUR in value to be realized.
Our offer is ex-works to be retrieved at our depot centre in Swadzim/Poznan, Poland. When finalizing order, the customer chooses payment and delivery type. lease select the suitable option in the online questionnaire:
If you wish to trust us the consignment of orders you will be informed as to its cost in advance. Should you not accept it, you have the right to cancel your order. Though the choice of delivery type depends on the size and weight of the shipment ordered, we always choose in the very favour of our customers.
We do not charge any additional fees - you pay only for the goods and their transport. In case the customer refuses to accept the shipped product(s) without substantial reason, the goods will be transported back to our depot, and the purchaser will be charged with all costs of preparing the shipment and transportation.
Customers from Poland
All products ordered exceeding 500 PLN in value will be delivered on our expense. Please contact us for details.
All ordered and available products will be shipped the following working day. In case the ordered product has run out, we will ship it after refilling our stock (you will not have to wait for the available products - such will be shipped immediately). Of course you may wish to suspend shipment until we have completed all the products you ordered.
We forward small-size deliveries (up to 31,5 kg) within Poland with the Polish Postal Service, or a courier - depending on the parcels dimensions. The price including insurance cost for such service countrywide is
- 12 PLN + VAT with the Polish Postal Service,
- 12 PLN + VAT with the courier forwarder.
Lump sum prices, weight indifferent (up to 20 kg with the postal service, up to 31,5 kg with courier forwarder), including price of money-order payment. The costs without money-order (after receiving payment in advance) are 12 PLN + VAT accordingly.
All delivery costs are put into invoice as a separate charge, so that the full payment equals the total amount of invoice.
Our offer is ex-works, Swadzim/Poznan, Poland. If you wish to trust us the consignment of orders exceeding weight of 31,5 kg you will be informed as to its cost in advance. Should you not accept it, you have the right to cancel your order. Though the choice of delivery type depends on the size and weight of the shipment ordered, we always choose in the very favour of our customers.
You can also collect your purchase personally at our premises.
Please choose the suitable option in the online questionnaire: